We are looking for friendly, self-motivated individuals with excellent people skills to help provide an outstanding customer experience in our Service Department.
The Quick Lane Service Advisor would be responsible for the following duties:
Greet and assist every customer in a timely, friendly manner while also completing a full-circle-walk-around vehicle inspection and obtain vehicle information
Write up customers' vehicle problems accurately and clearly on repair order
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications
Provide cost estimates for labor and parts, establish “promised times”, and obtain customers signatures on the repair order
Schedule service appointments with customers, as well as contacting them during the appointment with any changes in the estimate, promised time, or with additional repairs needed
Review repair orders to ensure completion and close them as needed
Explain completed work and all charges to customers
Sioux City Ford Lincoln is your locally-owned car store, service and collision center. Full time employees are eligible for health, dental, vision, 401K, and other fantastic benefits. At Sioux City Ford Lincoln, we are committed to our employees and their individual growth potential! Come join our team and experience a fun and energetic workplace.
A valid driver's license with good driving record, valid auto insurance, and ability to qualify for our company auto insurance coverage is required. We are an equal opportunity employer.